Returns & Exchanges
If your gear isn't the right fit for your adventure, we offer a 30-day return policy for items in original, unused condition.
1
Initiate Return
Log into your account and select the items you wish to return to generate a return authorization.
2
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure a full refund.
3
Attach Label
Print the prepaid shipping label provided in the portal and secure it to the outside of your package.
4
Drop Off
Take your package to any authorized carrier drop-off location. Your refund will be processed within 5-7 days of receipt.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing